Have you already purchased a Renny? If so, we want to hear from you! Good or bad, simply email us at info@olenstechnology.com or text us at 818-590-2942 and we'll refund you $10.00 off your original purchase. We need honest feedback for this new product!
Thank you for supporting a Dallas, Texas small business and purchasing Renny, the most advanced Bluetooth Ringer and Flasher on the market. (Please note that the Renny and Renny JR are the same model and product.) Renny connects automatically to your smartphone with our proprietary Autolinx™ technology, eliminating the need to manually connect when receiving calls or streaming audio. Renny has an incredible range to accommodate most homes when placed in a central location such as a kitchen or living room. No other product this size offers the phone management technology offered by Renny. We are confident that Renny will become one of your favorite phone accessories!
SET UP AND DEMONSTRATION VIDEO
QUICK START GUIDE
ATTACH ANTENNA - Screw included antenna into antenna connector.
TURN ON - Plug Renny into an outlet with the supplied cord. Renny automatically turns on. (To turn off Renny, unplug it.)
INITIAL PAIRING - Go to your phone’s Bluetooth settings to add a device (refer to your phone’s manual.) Tap “Renny JR.” on your phone to connect. Renny can only be connected to 1 phone at a time. However, you can connect multiple Rennys to the same phone and place in different locations around the house. All Rennys will ring simultaneously when there is an incoming call. If you do not see “Renny JR.” in your phone’s Bluetooth settings, refer to your phone’s manual & try resetting Renny:
1. Reboot your phone. (Turn it completely off and on again.) 2. Insert a paperclip in the “RESET” hole on the bottom of Renny. 3. Press firmly on the button until you hear Renny say “reset”. 4. Go to your phone's Bluetooth settings and search for "Renny JR" 5. Tap the word "Renny JR" to pair. (If it asks for a code, try "0000".)
SELECT OPERATING MODE - Slide the switch left or right to change between RING or MUSIC modes. You may need to reset Renny using a paperclip if you change modes often (see above on how to reset):
RING Mode: Renny rings loudly when you receive an incoming call. All other sounds stay on your phone.
MUSIC Mode: All audio from your phone will play on Renny, including all text/email notifications, music, media audio, etc.
SELECT RINGTONE - Short Press the MUSIC NOTE BUTTON to select the desired ringtone.
SELECT VOLUME - Press V- or V+ to select volume. A double beep will be heard when minimum or maximum volume is reached.
PHONE NUMBER ANNOUNCE - Press and Hold the MUSIC NOTE BUTTON until you hear the voice prompt to turn on/off phone number announce. (When on, Renny will announce caller’s phone number.)
IMPORTANT NOTES
Compatibility - Renny works with most Bluetooth enabled cell phones and smartphones including iPhone, Android and newer flip phones (under 3 years old). No Battery - Renny does not have an internal battery. Must be plugged into a wall outlet at all times. No Microphone - Renny is not a speakerphone and does not have an internal microphone to protect your privacy. Not Recommended For Music - Renny is designed to be a loud ringer and is not recommended for high quality music streaming.
SPECIFICATIONS
Working Voltage: 5V / Output Power: 3W
Size: W90*L90*H40mm / Weight: 203 Grams
Speaker Spec.: 52mm 4Ω 3W
Frequency Response: 80HZ-20KHZ
Distortion: ≤0.5% SNR: ≥95dB
WARRANTY
5 Years, covers factory defects only. Damage from misuse, impact or incorrect USB Adapter is not covered. No other warranties are covered or implied. See www.olenstechnology.com for additional warranty information.
TROUBLESHOOTING
PROBLEM #1: Renny has trouble connecting or maintaining a connection after initial pairing.
SOLUTION #1:
1. Open the Bluetooth settings menu on your cell phone. Find the word “Renny JR” and delete the device from settings and “forget this device”
2. Reboot your phone. (Turn it completely off and on again.)
3. Toggle the Renny Mode Switch to “RING” Mode (if not already.)
4. Insert a paperclip in the “RESET” hole on the bottom of Renny.
5. Press firmly on the button until you hear Renny say “reset”.
6. Go to your phone's Bluetooth settings and search for "Renny JR"
7. Tap the word "Renny JR" to pair.
OTHER THINGS TO TRY:
1. Make sure you are running the latest software on the phone in Settings.
2. If you have unplugged Renny and plugged it in several times to turn it off/on multiple times, reset the Renny using SOLUTION #1 again. (Please note, Renny is designed to always be on and working, so if you unplug it several times, it may need a reset to consistently work.)
3. If you have switched the Mode on Renny from “RING” Mode to “MUSIC” Mode (or vice versa), reset the Renny using SOLUTION #1 again. (Please note, Renny is designed to permanently stay in one mode for optimal connectivity and performance.)
4. Check to make sure Renny is not plugged in to an outlet connected to a wall switch that could be turned off and on many times with the switch. If so, try to plug Renny into a different outlet.
5. If there has been a power outage and Renny has lost power temporarily, please reset Renny using SOLUTION #1 again.
6. If Renny is near any other electrical devices such as a TV or radio, please try moving Renny to a new location and then reset Renny using "Solution #1" again.
7. Go to Bluetooth Settings and delete any Bluetooth devices that you do not need.
8. Go to your phone's settings, then navigate to the Bluetooth menu, select the gear icon next to "Renny JR" and select "Connect automatically” or “Always Connect” if possible. If those options are not shown, try to check “other” when asked about device type.
9. Download an app for Android called "Bluetooth Auto Connect” and use the settings there to turn on “Always Connect”. For iPhone, try the app called “BluetoothAssistant” and tell it to always connect to Renny JR.
PROBLEM #2: My Samsung Galaxy phone sends an incoming call to Renny when I pick up the phone, or I can not hear the caller.
SOLUTION #2:
1. Make sure you are running the latest software on the phone.
2. Make sure Renny is in “RING” mode. (If not, toggle Renny into “RING” mode and perform “Solution #1” above before continuing these steps.)
3. Reboot the phone.
4. Go to "Settings" > “Accessibility" / Tap "Interaction and dexterity” / Select "Answering and ending calls” / Toggle off "Answer automatically”.
5. Reset your Bluetooth settings: Go to Settings > General management > Reset > Reset network settings. Reconnect your Bluetooth devices afterward (Renny and any other devices you have).
6. Clear Bluetooth cache: Go to Settings > Apps > Bluetooth > Storage > Clear Cache. Reboot Phone, then repair Renny.
7. If this does not fix the issue, perform "Solution #1" above.
PROBLEM #3: My phone says connected to Renny but Renny does not ring.
SOLUTION #3:
1. Reboot your phone
2. Press and hold the Music Note Button on Renny for 5 seconds until it says "Phone number announce on".
3. Press and hold the Music Note Button again on Renny for 5 seconds until it says "Phone number announce off".
4. Turn the volume on Renny down 3 or 4 presses. Short Press the Music Note Button and confirm you hear a ringtone through Renny. If you don't, reset the Renny using the steps above under "Problem #1".
5. If the problem still persists, call 805-489-3636 or email us at info@olenstechnology.com and we can troubleshoot or replace the unit for free.
PROBLEM #4: In Music Mode, I can not hear text and other notification sounds through Renny.
SOLUTION #4:
1. Turn your phone's volume up all the way on your phone and make sure your phone is not on silent or vibrate.
2. If this does not fix the issue, perform "Solution #1" above.
3. Please note: The volume of text and all other notifications (other than incoming calls) is determined by the volume level set on your phone, and not Renny. If your phone is on silent, vibrate only, or low volume, you will not hear text and notifications on Renny. This is a function of the phone's software. We suggest using Renny in Ring Mode so all sounds stay on your phone. A reset may be needed in this case (refer to Solution #1 above.)
PROBLEM #5: Renny does not show up in my Bluetooth settings.
SOLUTION #5:
1. Reboot your phone. (Turn it completely off and on again.)
2. Toggle Bluetooth off and on again in your phone's settings.
3. If this does not fix the issue, perform "Solution #1" above.
PROBLEM #6: Renny keeps going back to maximum volume.
SOLUTION #6:
1. Please Note: When Renny is unplugged and plugged in again, Renny resets to 100% maximum volume on purpose. To avoid this, keep Renny plugged in all the time and the volume level will be remembered. If you reset Renny with a paperclip (Solution #1 above) then Renny will reset to 70% volume.)
WARNING! Please read these safety warnings and cautions to ensure your personal safety and prevent property damage.
Do not expose Renny to liquid, moisture, humidity, or rain. Do not use Renny near a bathtub, sink, sauna, pool, or steam room. Exposure of Renny to moisture could result in electric shock.
Do not drop, disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint, or insert foreign objects in to Renny. Such actions could result in electric shock. Clean Renny only with a dry cloth. Do not expose Renny to extremely high or low temperatures. Do not leave Renny in direct sunlight for extended periods of time. Do not leave Renny near open flames such as cooking burners, candles, or fireplaces. Do not block any ventilation openings.
Do not dispose of Renny in a fire. It could explode causing injury or death. Do not attempt to disassemble the Renny because this may result in electric shock. Do not use Renny in damp areas or in extremely high or low temperatures because this could result in electric shock. Do not clean Renny when it is plugged in. Always unplug the adapter first before cleaning Renny. Do not leave or store Renny or any of its accessories near or over your automobile’s air bag because serious injury may result when air bag deploys.
Do not place Renny on high surfaces such as shelves. During music playback Renny may move which could cause Renny to shift and fall off the edge.
Do not use abrasive cleaners to clean Renny because this could cause scratches and damage. Do not bring Renny in to contact with any sharp objects because this could cause scratches and damage. Do not insert anything into Renny unless otherwise specified in the user instructions. This may damage the internal components. Do not attempt to repair, modify, or disassemble Renny yourself, it does not contain any user-serviceable components. Use only the manufacturer supplied adapter to charge Renny. Other adapters may look similar, but using them could result in electric shock and could damage Renny. Observe all signs and displays that require an electrical device or RF radio product to be switched off in designated areas. Do not use Renny inside an aircraft. Dispose of Renny in accordance with local regulations.
FCC Disclaimer
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
Renny and Renny JR. are trademarks of Olens Technology. Android is a trademark of Google Inc. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Bluetooth is a registered trademark of Bluetooth SIG. All other trademarks identified herein are the property of their respective owners.
